Terms of Service

Acceptance of Terms

By accessing and using the sigmanovaes website and services, you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to abide by the above, please do not use our service.

These terms of service ("Terms") govern your use of sigmanovaes services, including our website, analytics platform, and any related services provided by sigmanovaes SARL, a company registered in Luxembourg with registration number RCSB258236.

Use License

Permission is granted to temporarily access and use sigmanovaes services for personal and commercial purposes in accordance with these Terms. This license does not include the right to resell or make commercial use of our services without explicit written permission, modify or copy materials without authorisation, or use our services for any unlawful purpose.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by sigmanovaes at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

User Obligations

As a user of sigmanovaes services, you agree to provide accurate and complete information when creating an account or using our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems. You must not attempt to gain unauthorised access to any part of our services, other users' accounts, or computer systems connected to our services.

You are prohibited from transmitting any harmful, threatening, abusive, or otherwise objectionable content through our services, interfering with or disrupting the integrity or performance of our services, or attempting to decipher, decompile, disassemble, or reverse engineer any software used in our services.

Service Availability

sigmanovaes strives to maintain high availability of our services, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We may also impose limits on certain features or restrict access to parts of our services without notice or liability.

Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

You retain ownership of any data you provide to sigmanovaes. However, you grant us a license to use, process, and analyse this data to provide our services and improve our platform. We implement appropriate security measures to protect your data, but you acknowledge that no system is completely secure.

Payment Terms

If you purchase paid services from sigmanovaes, you agree to pay all applicable fees as described in your service agreement. Fees are non-refundable unless otherwise specified in your agreement or required by applicable law.

We reserve the right to modify our pricing at any time with reasonable advance notice. Any changes to pricing will not affect existing contracts during their current term.

Intellectual Property

The sigmanovaes website, platform, and services contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks, service marks, and trade names used on our website are trademarks or registered trademarks of sigmanovaes or their respective owners. You may not use our trademarks without our prior written consent.

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us with details of the alleged infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, sigmanovaes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our services.

Our total liability to you for all claims arising out of or relating to these Terms or our services shall not exceed the amount you paid to sigmanovaes in the twelve months preceding the claim, or €100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above exclusions and limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless sigmanovaes, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our services.

Disclaimers

sigmanovaes services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected.

We make no warranties regarding the accuracy, reliability, or completeness of any information provided through our services. Any reliance you place on such information is strictly at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable consumer protection laws.

Termination

Either party may terminate these Terms at any time with reasonable notice. sigmanovaes may terminate your access to our services immediately if you breach these Terms or engage in conduct that we determine to be harmful to our business or other users.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

We may retain certain information as required by law or for legitimate business purposes following termination of your account.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

Changes to Terms

sigmanovaes reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and sigmanovaes regarding your use of our services.

Contact Information

If you have any questions about these Terms, please contact us: